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Michael Raine's avatar

First, I refuse to call Facebook "Meta." The pretentiousness of Meta leads me to think why it's a failure: Zuckerberg has zero emotional intelligence, and his business acumen reflects this, and why nobody will use it, talk about it or care. Emotional intelligence is what makes anything worthwhile--and even Facebook, which started out as a way to rate college women, evolved to a place where relationships could be nurtured through friends and family despite horrible practices that don't serve the customer (which is reflected in its losses of customers). As Peter Drucker said, the purpose of a business is to create more customers, not to make money. You can only do that with some emotional intelligence!

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